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Tell us what kind of support you need.

Complete the patient inquiry form or contact the intake team directly by phone or email. A care coordinator will review the information, discuss service fit, verify insurance, and explain available next steps.

Telehealth across Colorado and Illinois, with local Medical Assistant support in Denver and Colorado Springs.

New Home Doc patient meeting with a clinician by video from home

How intake works

The first conversation is straightforward.

01

Share your needs

Complete the patient inquiry form, or contact intake by phone at (833) 466-3302 or by email at intake@myhomedoc.com, and tell the team what kind of care you are looking for.

02

Verify coverage

Intake checks the specific insurance plan and explains what is known before the first visit.

03

Coordinate care

If appropriate, the team helps coordinate the first appointment based on eligibility, records, and availability.

Patient inquiry form

Please keep anything urgent off the form and call (833) 466-3302 instead.

Reach the team

Contact Home Doc.

Call or fax

(833) 466-3302

Colorado fax (720) 738-7873
Illinois fax (630) 948-4333

Patient intake and referrals

intake@myhomedoc.com

General enquiries: info@myhomedoc.com

Office

8354 Northfield Blvd, Suite 329
Denver, CO 80238

Clinician visits happen by telehealth across Colorado and Illinois.

Do not send urgent or emergency information by email. Call 911 for an emergency, or call or text 988 for a mental health crisis.

Choose a starting point

You do not need to diagnose the service before contacting intake.

Patients, authorized representatives, and caregivers may contact Home Doc about Transitional Primary Care, Psychiatric Care, Palliative Care, or a situation that does not clearly fit one category. Intake can gather general information and explain which team should review the request.

Transitional Primary Care may be the starting point after a hospital or rehabilitation stay. Psychiatric Care may be appropriate for evaluation, medication management, therapy, mood symptoms, or cognitive concerns. Palliative Care adds support for symptoms, caregivers, and serious-illness decisions while other treatment may continue.

  • Recent hospital, rehabilitation, or facility discharge
  • Psychiatric symptoms or medication-management needs
  • Serious illness with symptom or caregiver burden
  • Difficulty accessing timely follow-up
  • Questions about whether Home Doc is a fit

Prepare for intake

Gather the details that help the team review your request.

The inquiry process asks for a short set of details. Having them ready makes the first conversation faster.

  • Basic contact information and date of birth
  • Insurance provider and policy number
  • The requested service, or a general description of the situation
  • Preferred contact method
  • Any comments about what the patient needs right now

Depending on the service, intake may also request discharge paperwork, a medication list, referring-provider information, legal-representative documentation, or relevant medical records. Coverage questions can be reviewed against accepted insurance before the first visit.

Submitting information starts a review; it does not create or guarantee an appointment. The team must consider service fit, eligibility, location, insurance, available records, and clinician availability before scheduling is confirmed.

Privacy and urgent needs

Use the approved inquiry process and keep emergencies out of email.

The patient inquiry form is the starting point Home Doc uses for new patients. Avoid sending urgent details or unnecessary protected health information through general email. If a caregiver is contacting Home Doc, the team may need patient consent or other authorization before discussing protected information.

Home Doc is not urgent care and does not provide emergency response. Call 911 for a medical emergency. For a mental health crisis, call or text 988 or call 911.

Use the patient inquiry form, phone, or intake email to begin the process now.

Frequently asked questions.

How do I become a patient?

Use the patient inquiry form, or contact the intake team by phone at (833) 466-3302 or by email at intake@myhomedoc.com. A coordinator will follow up about service fit, insurance, records, and scheduling.

What information will I need?

Intake asks for name, date of birth, insurance provider and policy number, requested service, phone, email, preferred contact method, and any comments about the situation.

Can a family member contact Home Doc for me?

A family member or caregiver may begin the conversation, but privacy authorization and patient consent may be required before protected information can be discussed.

How soon will I be scheduled?

Scheduling depends on intake completion, clinical fit, insurance verification, records, and provider availability. Submitting this form does not guarantee a specific appointment time.

What should I do in an emergency?

Call 911 for a medical emergency. For a mental health crisis, call or text 988 or call 911.

A clearer next step

Start the conversation with Home Doc.

Tell the team what care you need. Intake can discuss fit, coverage, records, and next steps.